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Companies Reveal Key to Employee Retention


SCOTTSDALE, Ariz., Oct. 13, 2003 (SmartPros) Employee recognition continues to be important to organizations, says a new survey by WorldatWork and the National Association for Employee Recognition.



An overwhelming 87 percent of companies use recognition programs as part of their human resources strategy and four out of ten are doing more with recognition than they were a year ago. Of those companies with a recognition program, 65 percent have a written strategy and 97 percent of those feel it links directly to their overall goals as an organization.

The most common objectives for having recognition programs include:

80% - create a positive work environment
76% - create a culture of recognition
75% - motivate high performance
75% - reinforce desired behaviors
71% - increase morale
66% - support organizational mission/values, and
51% - increase retention/decrease turnover

Two-thirds of companies measure the success of their recognition programs. The most common metrics are employee satisfaction surveys (67%) and the number of nominations (50%).
"This survey clearly demonstrates that companies are thinking more strategically than ever about recognition and the positive impact it has not only on employees but also the overall success of the organization," said Greg
Boswell, Manager of Performance Recognition at O.C. Tanner Recognition Company and Past President/current Board member of NAER. 
 
The most common types of recognition programs include:
87% - length of service
85% - "above and beyond" performance
43% - outstanding sales
36% - useful employee suggestions
29% - an employee of the period (month, quarter, year)
28% - adherence to safety, and
20% - attendance

2003 SmartPros Ltd. All rights reserved.

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